Maslach y jackson pdf

The measurement of experienced burnout christina maslach university of california, berkeley and susan e. Hundreds of articles were written about it, as were numerous books. She has conducted research in a number of areas within social and health psychology. Pdf the measurement of experienced burnout researchgate. Berkeley summary a scale designed to assess various aspects of the burnout syndrome was administered to a wide range of human services professionals.

We frame each of the sections in terms of key research questions that have been raised and then summarize the theoretical and empirical responses to them. Jackson burnout in organizational settings within the last decade, there has been a tremendous surge of interest in the problem of burnout. A psychometric assessment of the maslach burnout inventory general survey in a customerservice environment c. Validez factorial del maslach burnout inventory mbi en. Estructura factorial del maslach burnout inventory. The mb is the gold standard for measuring burnout maslach et al. She is a professor emerita of psychology at the university of california, berkeley, and a researcher at its healthy workplaces center. A comprehensive citation of the research literature is available. Although it was virtually unheard of prior to the late 1970s, it suddenly became a very popular topic.

A scale designed to assess various aspects of the burnout syndrome was administered to a wide range of human services professionals. The past 25 years of research has established the complexity of the construct, and places the individual stress experience within a larger organizational context of peoples relation to their work. Christina maslach, phd, is a pioneering researcher on job burnout, who has won several awards for her work most recently, the 2017 application of personality and social psychology award. Burnout is a prolonged response to chronic emotional and interpersonal stressors on the job, and is defined by the three dimensions of exhaustion, cynicism, and inefficacy. The study offers an analysis about the necessity of having new instruments to give answer to the complex problem of the burnout syndrome, especially in latin america and chile. The experience of burnout has been the focus of much research during the past few decades.

This paper concerns the psychometric evaluation of the polish version of a selfreport questionnaire to measure burnout. The role of sex and family variables in burnout springerlink. Measures have been developed, as have various theoretical models, and research studies from many countries have contributed to a better understanding of. A psychometric assessment of the maslach burnout inventory. These practitioners referred to this syndrome as burnout. Pdf the maslach burnout inventory manual researchgate. Rothmann north west university abstract the objectives of this study were to validate the maslach burnout inventory general survey mbigs for a customerservices environment, and to assess differences. Christina maslach is professor emerita of psychology at the university of california at berkeley. Find, read and cite all the research you need on researchgate. Two survey studies were conducted to assess the relationship of demographic variables to the experience of job burnout. The measurement of experienced burnout maslach 1981.

Universalidad del constructo del maslach burnout inventory. Various psychometric analyses showed that the scale has both high reliability and validity as a. Request permission export citation add to favorites track. In this way, the spanish burnout inventory sbi is an. Contrary to earlier hypotheses that women are more vulnerable to this form of job stress, the results show that women do slightly better than men. In a thorough process of interviews, observation, and psychometric development, maslach and her colleagues developed a method for assessing burnout as a multidimensional construct that went beyond mere exhaustion maslach and jackson, 1981. This article has been cited by other articles in pmc. Although the maslach burnout inventory mbi is the most commonly employed measure of burnout, researchers have been troubled by.